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View Full Version : A good word for Quicken Bill Pay


Sergo
03-24-2006, 12:45 PM
I just called to cancel Quicken Bill Pay because I've switched to my bank's bill pay service. To their credit, I was not kept on hold at all beyond the menu, and the gentleman who handled my call did so quickly without hemming and hawing about a jillion different ways to try to keep me as a customer. (Anyone here ever cancelled Dish Network? :mad: )

Such professionalism is rare in telephone customer service, so I felt a shoutout was in order.

Labyrrinth
03-24-2006, 12:47 PM
Always nice to hear :) Seems that more and more companies are making the move towards improved CS. Let's hope it's a trend that catches on