Mizpah
02-09-2007, 08:48 AM
Greetings!
Firstly thanks to anyone who takes the time to read this thread. The quote below is a letter as sent to Sigil CS today. I am wondering if anyone else has experienced similar ? (especially with the crafting issue, I am aware that others have also lost items)
Greetings,
(For the record, this is also being posted on the forums (silky and vgcrafters) to see if the information within can help others, especially with regards to the SOE responce!)
I appear to have both a game breaking issue (for my charector in its chosen sphere), and a major equipment issue. One of which has been petitioned multiple times, but I assume deleted, due to the restrictions mentioned within the MoTD (although I did not feel it was covered by this!). The second issue clearly does fall with these restrictions hence the mail, and also some feedback from SOE Chat support, which you may find interesting.
I would like to preface this with the fact that I am in no way trying to ‘bash Sigel’ over this, I am merely looking for a solution, and it is frustrating having a character unable to progress in one sphere, and severely gimped in another at the same time.
I have opted to go with the verbose explanation, in the hope that it helps you identify the issues.
1) Crafting Issue: Character remains unspecialised despite completing the specialisation correctly, and thus cannot train T2.
2) After a crash to desktop, under relog I appeared a good distance away, dead, and missing 80% of my items and clothing.
3) SOE TSR response, at odds with in game messages.
1) Crafting Issue:
Background Mizpah, Florendyl, Adv level 11, lvl 13 ‘Tailor’. Crafting Stat pool is correct. Reputation with Thestrian and Kojani artisans, and with the respective continents is over 100.
After completing (at crafting level 11) the Seek the trainer quest, it sent me to Toby Fitch, in Renton Keep. He then asked me to make some items, these were completed and handed in, and the quest was completed.
I was now a Tailor (or so I thought). Upon log in I decided to run through some old quests in the log, the first of which was ‘outpost delivery’.
So I trudged to Southwatch, to discover that although I could hand the crate in with no problems, I received no follow up quests or work. Odd.
I then headed back to BC, to discover (at level 12) that my trainer has nothing to teach me. I then also discover that I am still receiving both Leatherworking and Tailoring WO’s.
I wonder if I have been rolled back, so I head back to Renton, to discover that Toby has nothing more of interest to say to me. I then verify that the trainers in Tursh, NT, and BC are all the same.
At this point I decide to go to Kojan, to see if I can advance in the crafting sphere there.
So first things first, I turn in 50 WO’s and complete the fiend hunter crafting quest to bring my relevant factions gains up so the crafting NPC’s will offer me the ‘seeking the trainer’ quest. This done, I get awarded the quest and head out to Martok, die 9 times, but find the relevant npc.
I completed ‘Seeking the trainer’ and receive the quest credit, and in the dialogue box he states ‘speak to me when you are ready to commence your training’. Sadly it turns out that he does not like Thestrian Dwarves after all and from this point onwards ignores me.
Due to the patch some new T1 crafting items have been backfilled, upon heading back to BC I discover that I can indeed pick those up, but the patterns stop at level 10.
In final desperation I note that you can now change specialisation and wondered if I could change and change back to reset things, rather than reset crafting entirely. However upon testing this with every Thestrian outfitter I can find, I discover that they won’t give me the option, assumingly as they do not think I am specialised.
In addition to this I have also hailed every single crafting related NPC in Thestra several times – I am sure they are all quite sick of me now, as indeed is the crafting channel that has had to put up with my Dwarvish bad mood in the last week *stomp stomp stomp*.
This has been petitioned several times now, albeit with no response. Any and all help gratefully appreciated!
2) Equipment Issue:
Not as complex! After a crash to desktop riding down the road, I return to find myself 60 yards off the road, dead, halfway up a mountain, and sadly underneath a cave troll of some description.
I resurrect, and realise that I can’t actually walk up the mountain to the point where I was laying, so I /sigh and head to the alter, and summon back my stuff (I had died nine time in Martok yesterday, it was starting to make no difference). However as I loot my tombstone I notice that it is still somewhat short of items, the majority of my items have gone, I am wearing some very old armour from around level 6, several slots are empty and I have no crafting or harvesting items.
So aside from wondering if the cave troll mugged me before killing me, I am once more stuck. All of my stat and level allocations are correct (so it does not appear to be a straight roll back), several reboots et all, have not helped the situation, nor (suprisingly) has logging off, drinking a large amount of whiskey and logging back in the next day.
I should note that I have not petitioned this second issue due to the MoTD.
3) SOE TSR Response to Crafting issue:
In a flash of inspiration I decide to use the Sony online chat, to ask how to raise these issues, as if they appear to be bug related, they are not being responded to (accidently or otherwise). I explain my crafting issue, in detail, and I mention the MoTD, asking, not for a fix, but the correct route to escalate the issue.
The TSR who I won’t name here - we will call him ‘Bob’ - (although I have the full transcript), replies that I have to use /petition in game for anything involving the in game character or items.
I reply with the information that I had tried this, but the petition had been dropped without a response being received, and that I suspected that it was viewed as falling under the banner of the ‘current bug’ and hence was being filtered out.
Bob responds with “It has probably been dropped in error, please resubmit”.
I (admittedly sarcastically at this point) reply with “ I see, its unfortunate that the same error has been made four times in a row then!”
Bob’s reply ? “TSR Bob has left the conversation” /sigh
Help Please!!
I did however from Bob receive the CS email address, hence this missive to your good selves seeking further assistance, I appreciate that this may take time and you are stretched, however a reply to say that you will eventually be able to deal with it will go a long way!
Yours in Telon,
Mizpah
Guild leader of Enigma, on Florendyl Server
www.enigmaguild.org
If anyone has experienced similer, or could advise that would be much appreciated!
Firstly thanks to anyone who takes the time to read this thread. The quote below is a letter as sent to Sigil CS today. I am wondering if anyone else has experienced similar ? (especially with the crafting issue, I am aware that others have also lost items)
Greetings,
(For the record, this is also being posted on the forums (silky and vgcrafters) to see if the information within can help others, especially with regards to the SOE responce!)
I appear to have both a game breaking issue (for my charector in its chosen sphere), and a major equipment issue. One of which has been petitioned multiple times, but I assume deleted, due to the restrictions mentioned within the MoTD (although I did not feel it was covered by this!). The second issue clearly does fall with these restrictions hence the mail, and also some feedback from SOE Chat support, which you may find interesting.
I would like to preface this with the fact that I am in no way trying to ‘bash Sigel’ over this, I am merely looking for a solution, and it is frustrating having a character unable to progress in one sphere, and severely gimped in another at the same time.
I have opted to go with the verbose explanation, in the hope that it helps you identify the issues.
1) Crafting Issue: Character remains unspecialised despite completing the specialisation correctly, and thus cannot train T2.
2) After a crash to desktop, under relog I appeared a good distance away, dead, and missing 80% of my items and clothing.
3) SOE TSR response, at odds with in game messages.
1) Crafting Issue:
Background Mizpah, Florendyl, Adv level 11, lvl 13 ‘Tailor’. Crafting Stat pool is correct. Reputation with Thestrian and Kojani artisans, and with the respective continents is over 100.
After completing (at crafting level 11) the Seek the trainer quest, it sent me to Toby Fitch, in Renton Keep. He then asked me to make some items, these were completed and handed in, and the quest was completed.
I was now a Tailor (or so I thought). Upon log in I decided to run through some old quests in the log, the first of which was ‘outpost delivery’.
So I trudged to Southwatch, to discover that although I could hand the crate in with no problems, I received no follow up quests or work. Odd.
I then headed back to BC, to discover (at level 12) that my trainer has nothing to teach me. I then also discover that I am still receiving both Leatherworking and Tailoring WO’s.
I wonder if I have been rolled back, so I head back to Renton, to discover that Toby has nothing more of interest to say to me. I then verify that the trainers in Tursh, NT, and BC are all the same.
At this point I decide to go to Kojan, to see if I can advance in the crafting sphere there.
So first things first, I turn in 50 WO’s and complete the fiend hunter crafting quest to bring my relevant factions gains up so the crafting NPC’s will offer me the ‘seeking the trainer’ quest. This done, I get awarded the quest and head out to Martok, die 9 times, but find the relevant npc.
I completed ‘Seeking the trainer’ and receive the quest credit, and in the dialogue box he states ‘speak to me when you are ready to commence your training’. Sadly it turns out that he does not like Thestrian Dwarves after all and from this point onwards ignores me.
Due to the patch some new T1 crafting items have been backfilled, upon heading back to BC I discover that I can indeed pick those up, but the patterns stop at level 10.
In final desperation I note that you can now change specialisation and wondered if I could change and change back to reset things, rather than reset crafting entirely. However upon testing this with every Thestrian outfitter I can find, I discover that they won’t give me the option, assumingly as they do not think I am specialised.
In addition to this I have also hailed every single crafting related NPC in Thestra several times – I am sure they are all quite sick of me now, as indeed is the crafting channel that has had to put up with my Dwarvish bad mood in the last week *stomp stomp stomp*.
This has been petitioned several times now, albeit with no response. Any and all help gratefully appreciated!
2) Equipment Issue:
Not as complex! After a crash to desktop riding down the road, I return to find myself 60 yards off the road, dead, halfway up a mountain, and sadly underneath a cave troll of some description.
I resurrect, and realise that I can’t actually walk up the mountain to the point where I was laying, so I /sigh and head to the alter, and summon back my stuff (I had died nine time in Martok yesterday, it was starting to make no difference). However as I loot my tombstone I notice that it is still somewhat short of items, the majority of my items have gone, I am wearing some very old armour from around level 6, several slots are empty and I have no crafting or harvesting items.
So aside from wondering if the cave troll mugged me before killing me, I am once more stuck. All of my stat and level allocations are correct (so it does not appear to be a straight roll back), several reboots et all, have not helped the situation, nor (suprisingly) has logging off, drinking a large amount of whiskey and logging back in the next day.
I should note that I have not petitioned this second issue due to the MoTD.
3) SOE TSR Response to Crafting issue:
In a flash of inspiration I decide to use the Sony online chat, to ask how to raise these issues, as if they appear to be bug related, they are not being responded to (accidently or otherwise). I explain my crafting issue, in detail, and I mention the MoTD, asking, not for a fix, but the correct route to escalate the issue.
The TSR who I won’t name here - we will call him ‘Bob’ - (although I have the full transcript), replies that I have to use /petition in game for anything involving the in game character or items.
I reply with the information that I had tried this, but the petition had been dropped without a response being received, and that I suspected that it was viewed as falling under the banner of the ‘current bug’ and hence was being filtered out.
Bob responds with “It has probably been dropped in error, please resubmit”.
I (admittedly sarcastically at this point) reply with “ I see, its unfortunate that the same error has been made four times in a row then!”
Bob’s reply ? “TSR Bob has left the conversation” /sigh
Help Please!!
I did however from Bob receive the CS email address, hence this missive to your good selves seeking further assistance, I appreciate that this may take time and you are stretched, however a reply to say that you will eventually be able to deal with it will go a long way!
Yours in Telon,
Mizpah
Guild leader of Enigma, on Florendyl Server
www.enigmaguild.org
If anyone has experienced similer, or could advise that would be much appreciated!