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Old 05-10-2007, 06:16 PM   #1
Clandest
 
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Default Did just Targonor explode or did others crash also?

Was it just Targonor that crashed, or did other servers crash also? I haven't had a entire server crash for a while.. Something must be up

Last edited by Clandest : 05-10-2007 at 06:25 PM.
 
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Old 05-10-2007, 06:23 PM   #2
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Quote:
Originally Posted by Clandest View Post
Was it just Targonor that crashed, or did other servers crash also? I haven't had a entire server crash for a while.. Something mush be up
Yeap seems to have. Was happily crafting then bang character select.

Now just shows waiting for info from the server
 
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Old 05-10-2007, 06:25 PM   #3
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And right when I was in a great conversation with someone I just met, lol. Hope I can find her when I log back in. Gosh, I'm so bad with names. eek!
 
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Old 05-10-2007, 06:26 PM   #4
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Looking into this now folks - I'll let you know when I have more information.

Thanks!
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Old 05-10-2007, 06:29 PM   #5
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Quote:
Originally Posted by Elrar View Post
Looking into this now folks - I'll let you know when I have more information.

Thanks!
Thanks for the fast response Elrar!
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Old 05-10-2007, 06:30 PM   #6
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Targ exploded?? Noooooooooo
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Old 05-10-2007, 06:34 PM   #7
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Edit:
We've requested a restart - once most likely another 15-30 minutes of downtime.

---

We've contacted SOE, may just have to restart it.

I'll let you know if the downtime will be any longer than 1 hour but should be shorter if only a restart is required.

Thanks for your patience all
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Last edited by Elrar : 05-10-2007 at 06:38 PM.
 
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Old 05-10-2007, 06:38 PM   #8
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Thanks Elrar. Gotta wonder why SOE dont notice one of their servers has gone down thou.
 
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Old 05-10-2007, 06:39 PM   #9
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Thanks Elrar. Gotta wonder why SOE dont notice one of their servers has gone down thou.
<3 Sigil .. blah SoE..

Of course, Targ goes down right as im about to go HOME from work and play ...
 
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Old 05-10-2007, 06:39 PM   #10
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Originally Posted by liliputt View Post
Thanks Elrar. Gotta wonder why SOE dont notice one of their servers has gone down thou.
Server is not displaying as down and still shows active players on our tools (monitoring software both we and SOE use). This thread alerted us to the problem with greater speed, so thank you
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Old 05-10-2007, 06:45 PM   #11
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Quote:
Originally Posted by Elrar View Post
Server is not displaying as down and still shows active players on our tools (monitoring software both we and SOE use). This thread alerted us to the problem with greater speed, so thank you
OK maybe its time to get some new server tools

J/K thanks for the quick replies Elrar appreiciate it.
 
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Old 05-10-2007, 07:14 PM   #12
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I really wish some of the Sigil staff were the CSR's over at SOE lol!

The SOE ones are so miserable and stuck up!

Also they are about as much use as a chocolate fireguard!
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Old 05-10-2007, 07:40 PM   #13
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Quote:
Originally Posted by Carnie001 View Post
I really wish some of the Sigil staff were the CSR's over at SOE lol!

The SOE ones are so miserable and stuck up!

Also they are about as much use as a chocolate fireguard!
White chocolate or dark?
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“Vanguard isn’t going anywhere. The game will go on. And there will be no NGE, or NVGE, or whatever. Vanguard will still be Vanguard, only, we hope, better.” -- Brenlo, SOE Customer Relations Manager
 
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Old 05-10-2007, 07:42 PM   #14
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Quote:
Originally Posted by Carnie001 View Post
I really wish some of the Sigil staff were the CSR's over at SOE lol!

The SOE ones are so miserable and stuck up!

Also they are about as much use as a chocolate fireguard!
<shrugs> yep, but at least you would have heard about the server being down from an "Official" forum instead of checking three forums until one had a listing.

Thanks anyway, no sarcasm intended to Elgar for the kind intervention. I know it's not your fault that we have to check several forums on a regular basis to get answers instead of having one centralized one like the rest of the SoE Network.
 
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Old 05-10-2007, 07:43 PM   #15
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<shrugs> yep, but at least you would have heard about the server being down from an "Official" forum instead of checking three forums until one had a listing.

Thanks anyway, no sarcasm intended to Elgar for the kind intervention. I know it's not your fault that we have to check several forums on a regular basis to get answers instead of having one centralized one like the rest of the SoE Network.

Ok its been an hour
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Old 05-10-2007, 07:57 PM   #16
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*bump*

Any updates at this time?

T
 
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Old 05-10-2007, 07:57 PM   #17
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Yeah I went away. Installed my new PSU and still the server aint up.

Whats cooking Elrar?
 
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Old 05-10-2007, 07:58 PM   #18
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I'm looking into the delay now folks. I'll repost in a few minutes, thanks for your patience!
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Old 05-10-2007, 08:05 PM   #19
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SOE is now restarting the server. Should only be another 15-20 minutes.

We apologize for this delay, and I will make sure to post again if it is extended any longer.

Thanks all
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Old 05-10-2007, 08:12 PM   #20
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Thank you Elrar! Very much appreciated.
 
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