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0 Sigil Developer Tracker



The dev tracker is no longer actively scanning, however you may continue to browse the archives collected over the past several years here. Please remember that these developer posts are taken out of context, so beware of any silky venom being spewed forth.

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0 Can't log onto the World Server after today's patch. Ten Ton Hammer
Apr 18, 2007 - 04:47 PM - by Elrar
European servers are still updating - should be up around 8:30PDT.

Sorry for the delay all
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0 CD key purchasable online? S I L K Y    V E N O M
Apr 18, 2007 - 01:29 PM - by Elrar
Purchasing the Digital Download from the station store while logged in on your girlfriends Station account will automatically flag her account.

All you will need to do is setup a subscription and run launchpad to update her client if needed.

Hope that helps
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0 No art update in this patch ?!? S I L K Y    V E N O M
Apr 18, 2007 - 09:39 AM - by Elrar
Haha, sorry if I got some of you wound up

This patch does contain new art as well as quests for Unicorns and Shadowhounds (midlevel mount quests)

Enjoy!
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0 Grats Sigil! Ten Ton Hammer
Apr 11, 2007 - 01:40 PM - by Elrar
Hey all - need some more detailed information

Class:
Level:
Character Name:
Server Name:

Description of problem:



Thanks all
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0 Contradicting update notes? S I L K Y    V E N O M
Apr 11, 2007 - 12:25 PM - by Elrar
Thanks,

Fixing it now!

Just goes to show we do play with different options on test
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0 No art update in this patch ?!? S I L K Y    V E N O M
Apr 11, 2007 - 12:20 PM - by Elrar
This wasn't the art patch

That will be next week (barring any problems that crop up of course) - most likely not in the form of a Game Update, just a really big patch
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0 Can We Get Some Crafting Business Support? S I L K Y    V E N O M
Apr 10, 2007 - 05:17 PM - by Elrar
Hiya,

Just want to let you know I've passed this thread on to Customer Support - please PM me with details such as character name, server, and the name of your guild.

I'll see what we can do to get this issue resolved. I apologize if your email has gone unanswered for sometime.

Thank you and sorry for the inconvenience!
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0 Flying Mounts - Info (Request) S I L K Y    V E N O M
Apr 10, 2007 - 05:05 PM - by Elrar
We've been working to iron out the last remaining bugs with flying mounts.

Priority is to get Shadowhounds and Unicorns in first since those are more mid-level.

We should have some more info in the coming weeks

I know everyone is excited for them - but we want to make sure people aren't plummeting to their deaths (at least not too often )
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0 Haven't seen a patch in a while.... S I L K Y    V E N O M
Apr 10, 2007 - 04:04 PM - by Elrar
Quote:
Originally posted by Trystan365;240550
That has got to be one of the lamest excuses I've heard from a business in a long time. "Our lead QA guy has no backup"? WHA?!

If "Ed" gets hit by lightning tomorrow, we won't get anymore patches at all? The Sigil QA team is so reliant on THIS SINGLE INDIVIDUAL that no one can function in a backup capacity? Looks to me like "Ed" is a SPOF (That's Single Point of Failure). I've been in the IT world for over 15 years and I have to say that this is the first time I have ever heard an excuse like this. In my experience, when you go on vacation, you make sure that your backup is made up to date on what you were working on and can cover for you in your absence. I'm quite sure Ed needed and deserved his momentary respite, but to not have a backup for his duties, frankly, is inexcusable from the standpoint of both a customer and as someone who works in the IT industry.



Not what we're saying at all really. We have 2 others (soon to be 3) who can make builds just fine. We decided to hold off and add more to the patch and work out more issues (letting them sit on test longer and be tested) and let Ed enjoy his Vacation.

It's not a Single Point of Failure. Would it be awful if he did get struck by lightning? Definitely yes, but we'd still be able to continue patching. We have a very small QA and Operations department - those who do make builds also have other responsibilities to work on as well and everything must be prioritized accordingly.

By the way - Patch 5AM tomorrow
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0 Feedback/Suggestions Ten Ton Hammer
Apr 10, 2007 - 01:40 PM - by Elrar
Posting on affiliate forums is the best way to give us feedback as it opens ideas up for discussion.

We all read these forums and the other affiliates and share links or ideas or let those responsible for content know that there might be something wrong with an item or quest.

I probably spend 8 hours a day (4 on weekends) reading forums and responding to threads.

Be it at 3AM or 8PM while eating my dinner.
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